Internet ticketing revenue drop, IRCTC to restore service charges on E-tickets

NPnews24 Online, New Delhi: E-tickets bought through IRCTC will get more costly as the Indian Railways has decided to restore service fee charges almost three years after they withdrawn to promote digital payments.

Railway board has given its approval to the Indian Railway Catering and Tourism Corporation (IRCTC) to restore the mechanism of charging service charge from passengers booking online tickets.

The board said the IRCTC, railway ticketing and tourism arm had made a “detailed case” for the restoration of service charge on booking the e-ticket and the matter has been examined by the “competent authority”.

According to the officials, after service charges were discontinued, IRCTC saw a 26 per cent drop in Internet ticketing revenue in the financial year 2016-17.