First-of-its-kind in the country, PMC launches WhatsApp Chatbot service

Pune : NpNews24 Online  – Pune PMC WhatsApp ChatBot Services | Now 80 services in 19 departments related to citizens have been made available in a WhatsApp Chatbot service launched by the Pune Municipal Corporation (PMC). The PMC has become the first municipal corporation in the country to provide services to citizens through WhatsApp. (Pune PMC WhatsApp ChatBot Services)

 

The PMC started this service in September. Many services are provided through the municipal departments. Citizens can easily get details about various services such as civil service facilities, payment of bills, obtaining permission to issue licence, various certificates or no objection certificates through this WhatsApp chatbot service round the clock. Additional Commissioner Ravindra Binwade said that citizens can get these facilities by saving the mobile number of the PMC which is 8888251001.

 

The PMC is going to be the first Municipal Corporation in India to provide details on one click. The services of 19 different departments have been included in it. Thus various types of property tax, water bill, hawker payment, bills of advertisement board can be paid. Also, permits for dog breeding, tree trimming, tree cutting, advertisement board, new pipe connection application, etc, can be obtained. Certificates such as birth certificate, death certificate, marriage registration certificate, property tax no objection certificate, transfer of property, transfer of inheritance etc, can be obtained. Complaints can be lodged dialling the above PMC number. The facility to view the current status of the complaint has been provided.

 

Details about various schemes implemented by Municipal Corporation like Urban Poor Health Scheme, Pandit Deen Dayal Upadhyay Accident Insurance Scheme, Pradhan Mantri Awas Yojana, Animal Adoption, Athlete Adoption, Backward Class Welfare Scheme, Disability Welfare Scheme, Women Child Welfare Scheme, Women Empowerment Scheme, youth welfare schemes have been given.

 

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