The Zomato delivery boy accused of assaulting Instagram influencer Hitesha Chandranee has been arrested in Bengaluru on the charges of assaulting a woman. Zomato issued an apology statement right after this arrest took place.
Zomato said, “We deeply regret this incident and apologise to Hitesha for this traumatic experience.” The online food delivery company added, “We are in touch with her and are providing our complete support through the necessary medical care and investigation. Meanwhile, we have delisted the delivery partner from our platform”. The matter accelerated quickly and soon after Bengaluru Police arrested the delivery man.
The incident happened on Tuesday and the matter came to light on Wednesday when the woman shared a video on social media detailing the sequence of events. The woman had alleged that she was assaulted by a Zomato delivery executive who barged into her home on Tuesday. In the altercation that followed, the woman suffered a fracture in her nasal bone.
“The Zomato delivery guy came and he was so rude. I don’t usually open the door because of Shushi [her pet dog] and I opened the door a little and through the small slit I asked him to wait because I was conversing with Zomato’s customer support. I gave him a choice saying I do not need the order so you can take it, I am okay. But he refused to take the order back and he started screaming at me, saying ‘Am I a slave or what? You are asking me to wait here.’ So, it was really threatening for me and I tried to shut my door but he pushed the door, took my order from the table, that is he entered my home and punched me on my face so that I don’t get back to him, and he ran away,” Hitesha was heard saying in the video.